Author: Hannah Guzik

Despite New Law, Doctor Directories Are Still Often Inaccurate

When Jackie called her assigned primary-care physician for the first time, she was told that her doctor was a specialist, not a primary care physician. She would need to see someone else, they informed her. Jackie then called her insurance company, and asked for help finding another doctor. Armed with a list from the insurance company, Jackie tried again, calling a doctor in the insurer’s directory. But, she recounted, “the receptionist said, ‘He’s not taking anybody and we’ve been trying to get off the list for three years.’”

Health Plans for Over 2 Million Californians Don’t Follow Consumer Protection Law

Every morning, Tracey Watts checked her body for blood. The recent PhD has a rare condition that causes her to have leaky blood vessels. She bled out of pinprick-size spots on her lower body and legs for eight months as she searched for a specialist who accepted her insurance. Watts is one of millions of Californians enrolled in health plans exempted from a law that requires insurers to provide patients with timely access to doctors.

In a Push for Fair Treatment, Los Angeles LGBT Center Creates New Categories for Relationship Violence

A four-category system for intimate partner violence that Susan Holt created with her colleagues at the Los Angeles LGBT Center has become a standard of practice at the non-profit, the largest provider of LGBT medical and mental health services nationwide. But Holt and her colleagues are still working to spread the word about the four categories, which, Holt believes, can be helpful for treating the wider community as well.

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