Improving access to high-quality primary care is one of the best things we can do to improve health in America. The consolidation and corporatization of primary care is delivering the greater access and lower costs consumers are demanding.
Yet long-term, this approach may be harming, not improving, health equity.
Even as Governor Newsom’s administration is working to help Californians access care more easily through technology, it is preventing providers from connecting virtually to better meet the needs of Medi-Cal patients.
Gavin Newsom’s veto of SB 365 means doctors serving people insured under Medi-Cal won’t be reimbursed if they consult with a specialist online or over the phone to provide their patients better care.
The rise in telehealth has tremendous potential to improve the health of those who have historically lacked access to medical care. Those living medically underserved areas can use telehealth to more easily connect to specialists and manage conditions from home.
But this rapid deployment of technology has not fully accounted for the needs of Black and indigenous Californians, or other people of color, including those with limited English proficiency or disabilities.